images5.jpgOur Commitment To Privacy
Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.

The Information We Collect
This notice applies to all information collected or submitted on the The Collectors Agency website. On some pages, you can order products, make requests, and register to receive materials. The types of personal information collected at these pages are:

 ORDERING PRODUCTS - When ordering from The Collectors Agency, the following information is required:

Name - We use this information to send you your order, and to address you with information or questions regarding your order. We also use this name in conjunction with an address to send notices and catalogs to. Anyone may remove themselves from receiving The Collectors Agency advertisments in the mail simply by sending a request to support@collectoragency.net or by calling 214-679-3967.

Billing Address - We use this information to send you your order if you have requested that your order be sent to your billing address. In addition, your billing address is used to verify your credit card information to prevent fraud. We also use this address to send notices and catalogs to. Anyone may remove themselves from receiving The Collectors Agency advertisments in the mail simply by sending a request to support@collectoragency.net or by calling 214-679-3967.

Phone Numbers (daytime/nighttime) - We use this to call you if there is any problem or concern with your order. 

Ship-to Name and Address - If you are sending products to an address different than the billing address, the information collected is used to direct shipments to the appropriate destination. We also use this address to send notices and catalogs to. Anyone may remove themselves from receiving The Collectors Agency advertisments in the mail simply by sending a request to support@collectoragency.net or by calling 214-679-3967.

Credit Card Information - This information is used only to charge your credit card for the orders you submit to us.

E-mail Address - Your e-mail address is used to send you information regarding your order, and to send you promotional information, news and information regarding products and offers available at The Collectors Agency. Your e-mail address is NEVER shared, sold, or given to any third party. 

Anyone may remove themselves from our email lists simply by changing this preference in the "Your Account" area online, sending a request to support@collectoragency.net or by calling 214-679-3967. We also store your e-mail address in conjunction with a password to allow you secure and private access to view online status of your orders, and use other features in the "Your Account" area.

images4.jpg RECEIVING OUR NEWS AND NOTIFICATIONS - You must submit your e-mail address to subscribe to our news (including but without limit to daily news feeds, and newsletters. Your e-mail address is NEVER shared, sold, or given to any third party. Your subscription can be cancelled by changing preferences in the "Your Account" area online, sending a request to support@collectoragency.net or by calling 214-679-3967.

How We Use Information
An explanation of the information we collect, and how we use it is detailed here. We repeat our general use of information we collect here: We use the information you provide about yourself when placing an order only to complete that order. We use the information you provide about someone else when placing an order to ship the product and to confirm delivery. We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties. Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

Our Commitment To Data Security
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Our Commitment To Children's Privacy
Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.

How You Can Access Or Correct Your Information
You can access a variety of your personally identifiable information that we collect online and maintain it by contacting our customer service representatives by phone at 214-679-3967. We use this procedure to better safeguard your information. You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error. To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.

Effective Date of Privacy Policy
This privacy policy is effective as of November 29, 2006 and applies to all data collected since June 25, 2005 and may or may not apply to data collected from April 1, 1996 through June 25, 2002. The Collectors Agency reserves the right to change or modify this policy at any time. All changes and modifications to this policy will be posted on this page.